Exception running a monitor

The most commun issue when running a monitor bring an exception is when the browser version and the webdriver version are not compatible. Please refer to the webdriver compatibility release note.

In normal situation and when the monitor do have Internet connection to the webdriver’s websites, the correct webdriver version are directy fetch from the official webdriver repository. Similary issues can arise when the browser binary path is not correct. Yet similarly when the monitor is installed the browser’s path and version are automatically discovered.

You can discover your browser version and fetch the latest webdriver browser using the embedded function. Go to the monitor probe settings. Click on rediscover and fetch webdriver button

Note

You can disable the automatic update of the monitor so that you don’t have update the webdriver each time this automatique update occurs.